Privacy Policy

Effective Date: September 4, 2024

At Tour.af, we are committed to protecting your privacy. This privacy policy ("Policy") explains how we collect, use, and protect the personal information you provide when using our website, Tour.af, and our services. By using our website, you agree to the terms of this Policy.

1. Information We Collect

We collect various types of information to improve our services and enhance your experience. This includes:

Personal Information:

  • Contact Information: Name, email address, phone number, and any other information you provide when you contact us, fill out forms, or subscribe to our newsletter.
  • Booking Details: When booking tours, we may collect additional details such as travel preferences, passport information, and payment details.

Non-Personal Information:

  • Website Usage: Information such as your IP address, browser type, operating system, pages visited, and other usage data through cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services.
  • Respond to your inquiries and provide customer support.
  • Process bookings and reservations.
  • Send promotional and marketing communications (you can opt out at any time).
  • Personalize your experience on our website.
  • Comply with legal obligations.

3. How We Protect Your Information

We implement appropriate security measures, such as encryption and secure data storage, to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or transfer your personal information to outside parties, except for trusted third-party service providers who assist us in operating our website and services, such as:

  • Payment processors: We use secure third-party payment gateways to process transactions.
  • Tour operators and partners: To coordinate your travel arrangements, we may share limited information with our trusted partners.

All third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files that are placed on your device to collect data about website usage and preferences.

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit some features of the website.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Request restrictions on the processing of your personal data.
  • Opt out of receiving marketing communications at any time.

7. Contact Us

If you have any questions about this Policy, please contact us at support@tour.af.

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